State Farm® Insurance Agent Don Haneline
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Victor Grover
October 2, 2025
5
out of
5
rating by Victor Grover
"Dear Allyson Miller, Thank you for your professionalism and support. I truly appreciate the kindness you’ve shown throughout this process. I am more than happy to share this positive feedback and help highlight the excellent service you’ve provided."
Michele Sahdala
October 1, 2025
5
out of
5
rating by Michele Sahdala
"Every time I interact with your office it’s pleasurably and an infinitive discussion. I had the pleasure of speaking with Doug this week and as always he provided me with the information I needed. Thank you Doug, I appreciate you!!"
We responded:
"Michele, we’re glad to hear how Doug was able to help you with your coverage needs! He is a key part of our team, and we value your feedback on how well he was able to assist you. Thank you for choosing us as your coverage provider!"
Kim Showalter
September 29, 2025
5
out of
5
rating by Kim Showalter
"Doug @Don State Farm Agency! Made me feel very comfortable while making a hard decision this afternoon. Happy Monday!"
We responded:
"Thanks so much for your 5 Star review Kim. I am glad to hear that Doug provided great service and gave you a level of comfort during your insurance decision. Thank you for taking time to share about your experience, it means so much to all of us! Don Haneline - State Farm Agent"
Bobby Blood
September 29, 2025
5
out of
5
rating by Bobby Blood
"Great service! Very responsive to questions, knowledgeable, and customer focused. Highly recommend for any insurance you need. Doug made quick work of my policy change, super impressed!"
We responded:
"Thanks for updating your review Bobby! Hard to believe it's been 7 years, wow time flies. We appreciate your continued support over the years and are looking forward to working with you and your family for many more to come! Don Haneline - State Farm Agent Robert I’m thrilled to see that you are happy with our service. Thank you so much for your 5 Star Review! We appreciate you sharing your experience with others."
Lisa Campbell
September 24, 2025
5
out of
5
rating by Lisa Campbell
"Doug was very helpful."
We responded:
"Lisa, thank you for your comments about Doug! I'm happy to see he was able to assist you effectively. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you! Don Haneline - State Farm Agent "
Amy Barron
September 23, 2025
5
out of
5
rating by Amy Barron
"So thankful to come across this kind & helpful team. You’ll notice immediately how different they are when they go above and beyond for you. Big time shoutout to Doug & Joseph A+ for outstanding customer care 🫶🏼"
We responded:
"Amy! Thanks for updating your review from a few years ago. I am thrilled to see we are still making a difference and you appreciate the help Doug & Joseph have provided. Thanks for making my day with your review! Don Haneline - State Farm Agent Amy thank you so much for taking time to leave us a 5 Star Google Review! We have really enjoyed helping you the past few year, thank you for the kind words!"
Rennard
September 22, 2025
5
out of
5
rating by Rennard
"Thank you Allyson.. you were extremely helpful & professional."
We responded:
"Rennard, thank you for your kind words! Allyson and the rest of our team are dedicated to providing professional and helpful service. If you have any more questions or need further assistance, please feel free to reach out anytime. Thanks for choosing us! Don Haneline - State Farm Agent"
Eddie Cabrera
September 18, 2025
5
out of
5
rating by Eddie Cabrera
"Great customer service 👏 👌 👍"
We responded:
"Thanks for the 5 ⭐️ review and also the 👏👌👍! They are all firsts! 😂"
Alka Patel
September 18, 2025
5
out of
5
rating by Alka Patel
"Allyson has been a great help in answering many of my questions since insurance details can be confusing."
We responded:
"Thank you for your positive review Alka! I am happy to see that Allyson has been able to assist you with your questions. We work to make insurance details as clear as possible. If there's anything else you need, feel free to reach out! Don Haneline - State Farm Agent"
armando reyes
September 12, 2025
5
out of
5
rating by armando reyes
"Great customer service and support from Alison and Don . Helping me save money thanks ."
We responded:
"Thank you so much for leaving us a 5 Star review! I am happy to hear Allison was able to help you save some of your hard earned money! - Don Haneline - State Farm Insurance Agent - St. John’s FL"
Jackie Roberts
September 12, 2025
5
out of
5
rating by Jackie Roberts
"9/12/25 - Today, and the past couple of weeks, I’ve been speaking to Allyson requesting auto and home quotes. She was always very responsive, knowledgeable and a pleasure to work with. She was willing to make any adjustments I requested and made the whole process seamless and worry-free. I really appreciate that as I have many things I’m juggling and trying to get accomplished right now. Not having to worry about my insurance needs and knowing Allyson and the State Farm team have me covered is priceless! Thank you Allyson! Joseph was great to speak to today. I appreciate my State Farm team proactively reaching out to me to share an upcoming increase to my policy so it didn’t catch me off-guard. Although no one wants to hear that kind of news, it’s inevitable at times. Joseph shared the details - the amount, the reasons, the facts as he knew them and was knowledgeable to answer all my questions - and he did so with an empathetic heart which I appreciated. Thank you Joseph!"
We responded:
"Thank you, for sharing your experience Jackie! I'm happy to hear that Allyson and Joseph provided such excellent service. It's great to see how they both were able to assist you in different ways but they both lead to a positive experience. Our team is dedicated to ensuring you feel supported and informed. If there's anything else we can assist you with, please don't hesitate to reach out! Don Haneline - State Farm Agent"
CAROLYN Shinn
September 12, 2025
5
out of
5
rating by CAROLYN Shinn
"Friendly. Fast. Helpful."
We responded:
"Thank you, Carolyn for your five star google review! I'm happy to know you found our service friendly, fast, and helpful. Your satisfaction is important to us. Let us know if there's anything else we can assist you with! Don Haneline - State Farm Agent"
Kenneth Valk
September 6, 2025
5
out of
5
rating by Kenneth Valk
"Just moved into Florida and needed to get a FL policy for my car. Allyson quickly got my policy set up with the limits I wanted and made sure I understood how Florida's stacked/unstacked UM coverage works. Very happy with the service from Allyson and the Don Haneline team."
We responded:
"Welcome to Florida Kenneth! I am glad to hear that Allyson was able to assist you with setting up your auto insurance policy and explaining some of our unique coverage options. We are happy to have you with us and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you! Don Haneline - State Farm Agent"
Ed Coty
September 4, 2025
5
out of
5
rating by Ed Coty
"Allyson is awesome!"
We responded:
"Thank you, Ed! I'm happy to hear that Allyson provided you with such a positive experience. She is awesome and I love seeing that you think so as well. She and the rest of the team are dedicated to providing excellent service. Let us know if there's anything else we can assist you with! Don Haneline - State Farm Agent"
Trevor Selvage
September 4, 2025
5
out of
5
rating by Trevor Selvage
"Don is the best! He is always there and ready to guide me through everything!"
We responded:
"Thank you, Trevor! I'm happy to know that we have been able to help you over the years. I appreciate your trust and loyalty to my Agency. If you ever need anything else, feel free to reach out. All my best to you and your amazing family! Don Haneline - State Farm Agent"
Jacob A.
September 4, 2025
5
out of
5
rating by Jacob A.
"Knowledgeable, friendly; and the heart of a teacher. Highly recommended!"
We responded:
"Thank you, Jacob! I'm happy to know you found our team knowledgeable and friendly. It's wonderful to hear that you appreciated the quality and professionalism of our team. Let us know if there's anything else we can assist you with! Don Haneline - State Farm Agent"
Justin Mortimore
September 3, 2025
5
out of
5
rating by Justin Mortimore
"I recently had my quarterly video conference with Allyson at State Farm, and I couldn't be more impressed. We reviewed all of my policies to ensure everything was current and appropriately covered, and I truly appreciated how direct and knowledgeable Allyson was—especially when I asked why certain premiums had changed. Her clear explanations and attention to detail made the entire process smooth and informative. I've been with State Farm for nearly 30 years, and while their rates may not be the cheapest, they've consistently delivered exceptional service. Every time I've filed a claim, it’s been handled quickly and professionally with no need for follow-up. This was my first time working with Allyson, and her customer-centric approach and deep understanding of State Farm’s offerings make her an outstanding representative of the company. Five stars, without hesitation!"
We responded:
"Justin, thank you for your feedback and 5 star review! I'm happy to see that Allyson provided you with such a great experience during your virtual appointment. It's great to know that her expertise and attention to detail made a positive impact. We truly value your long-standing trust in us over the years. If there's anything else we can assist you with, feel free to reach out anytime! Don Haneline - State Farm Agent"
Hilary Rodgers
August 28, 2025
5
out of
5
rating by Hilary Rodgers
"I really love State Farm Insurance as a whole. I enjoy the small offices and personal touches that they give. Always so helpful. Huge shout out to Allyson for being so helpful and patient 🙌"
We responded:
"Thank you, Hilary! I'm happy to hear that you enjoy the personal touches and helpful service from my office. Allyson will be happy to know her efforts made a difference for you. We are always here to help with anything you need. Thanks for choosing us! Don Haneline, State Farm Agent"
林旭
August 22, 2025
5
out of
5
rating by 林旭
"Don haneline very good"
We responded:
"Thank you 林旭! I'm happy to see you had a great experience with my office. We appreciate your support and are always here if you need our help! Don Haneline, State Farm Agent "
Sue Hepker
August 21, 2025
5
out of
5
rating by Sue Hepker
"The most important thing about insurance is having an agent who is responsive and smart. Today I needed help fast and Doug was both! Problem solved! Thanks Doug!"
We responded:
"I am thrilled to hear that Doug was able to assist you Sue! Thank you so much for sharing your feedback about your experience and giving us a five star review. It’s an amazing feeling when we see how we’ve been able to make a difference for someone. Don Haneline, Agent"
Elise
August 20, 2025
5
out of
5
rating by Elise
"I’ve been with Don Haneline now coming up on three years with my home/auto bundle. Would definitely recommend. Communication is easy and always available and my prices have remained the same, which is the most important thing anyone could ask for!!"
We responded:
"Thank you for your wonderful feedback Elise! I'm happy to know that my office has met your expectations over the years. Thank you for taking time to share about your experience with us an leave us a Five Star review. Please let us know how we can help in the future, we are looking forward to helping for many years to come! Don Haneline, State Farm Agent"
Victoria Maley
August 20, 2025
5
out of
5
rating by Victoria Maley
"I have been with Don for more than 5 years now and he has been very good at keeping my rates stabilized without removing any coverage. I always get lucky to speak with Joseph who has been with Don for many years. He always makes me feel satisfied as a customer and goes above and beyond when I need hand holding. Give them a call if you want great customer service."
We responded:
"Thank you, Victoria! I hate to break the news to you but it's been over 8 years! Time flies when your having fun and getting great service! 😀 Joseph is a valuable part of the team, and I'm glad he has been able to assist you so well. We appreciate your shout out, 5 star review and look forward to the next 8 years of helping you and your family! Don Haneline, State Farm Agent "
wallace marshall
August 18, 2025
5
out of
5
rating by wallace marshall
"Don I Got A Opportunity To Meet Doug Whom I Believe Is Quite New To Your Team. I Have Had As My Agent For Quite A While Now And I Must Tell You That Doug Is A Welcome Addition And Very Knowledgeable. But Knowledge Is Great As You Know But Actually What Mean More To Me Is His Bedside Manner..In A Nut Shell He Is Easy To Talk Too And He Genuinely Care About The Best For The Client. I Am Not The Best Writer When It Comes To Expressing How I Feel. The Bottom Line Is Doug Is A Great Addition To Your STATEFARM TEAM Hands Down... Thank you. Wallace Marshall Don I Talked With ALLYSON Today With A Couple Of Issues That I Was Having With My Auto's. ALLYSON Is The First Person That I Had The Pleasure Of Dealing With When I First Switched Statefarm Offices. I Used To Use A Office On San Jose And I Can't Remember The Agent.. Anyway She Was So Sweet And Helpful Just Like She Was Several Years Ago. She Really Set The High Expectations That I Have For This STATEFARM OFFICE That I Transferred To Years Ago. You Have A Great Team Of People Surrounding You Within This Office. As You Know There Is Numerous Agents In The Surrounding Areas In St John's And Duval Counties. I Love The People You Have Cause They Treat Me Like Family. GOD BLESS YOU ALL AND KEEP ON KEEPING ON. WALLACE MARSHALL GYSGT USMC RETIRED."
We responded:
"Wallace thank you for such a nice 5 ⭐️ review and the kind words about Doug. He has been with the office for a little over a year now and has been a great addition to the team. When I first met him, his compassion for others was very apparent, I am glad you got the opportunity to experience it first hand! - Don Haneline- State Farm Insurance Agent - St. John’s, FL"
William Kehoe
August 12, 2025
5
out of
5
rating by William Kehoe
"Spoke with Allyson in the office today about insuring a new car that we purchased everything went smooth & quick I’m very pleased with my experience !!!"
We responded:
"Thank you, William! I'm happy to hear that Allyson provided you with a smooth and quick experience while insuring your new car. We appreciate your feedback and are here to help whenever you need us. Enjoy your new car! Don Haneline, State Farm Agent"
Stephen Reiutz
August 11, 2025
5
out of
5
rating by Stephen Reiutz
"Best insurance agents i have ever worked with! Friendly, knowledgeable and responsive. Best customer service i have seen in a long time. Many thanks to Allyson especially, for your awesome help with the new boat!"
We responded:
"Stephen, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"