State Farm® Insurance Agent Don Haneline
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Geri Chance
June 15, 2025
5
out of
5
rating by Geri Chance
"Very friendly and helpful. Quick response to call back. Thank you."
Jason Myers
June 14, 2025
5
out of
5
rating by Jason Myers
"Thank you Doug! I appreciate your efforts & finding that extra discount for my daughter’s new car! Great communication and follow through!"
Sue Hepker
June 13, 2025
5
out of
5
rating by Sue Hepker
"The most important thing about insurance is having an agent who is responsive and smart. Today I needed help fast and Doug was both! Problem solved! Thanks Doug!"
We responded:
"I am thrilled to hear that Doug was able to assist you Sue! Thank you so much for sharing your feedback about your experience and giving us a five star review. It’s an amazing feeling when we see how we’ve been able to make a difference for someone. Don Haneline, Agent"
Cassandra Battle
June 13, 2025
5
out of
5
rating by Cassandra Battle
"I had a fantastic experience with Joseph at Don Haneline State Farm. I was in a bit of a pinch and needed insurance coverage quickly after my divorce was finalized. I went online found this nearby agency and completed an application for a quote.Having been a State Farm customer before-back when I was single- I had always appreciated the personal connection with my local agent. So while I was grateful for the speed and efficiency of the online process I also assumed that might be the end of the personal touch I valued in the past. The application process itself was easy and thorough it applied discounts appropriately and within minutes I had a quote paid for my policy and received my documents. But here's where it got great: literally the moment I clicked complete I received a call from Joseph. He introduced himself and asked thoughtful follow-up questions to ensure my coverage truly fit my needs, and even gave helpful advice about getting my tag renewed. That conversation felt authentic and genuine there was no pushy upselling just real care and attention. That one call made me feel confident that I'm in good hands. It reassured me that if I ever do have an issue I can trust Joseph and the team to be there for me. Kudos to Joseph and the Don Haneline State Farm agency- thank you for going above and beyond!"
We responded:
"Thank you, Cassandra, for sharing your wonderful experience! I'm so happy to hear that Joseph was able to provide the personal touch you valued and assist you during a crucial time. It's great to know that our team could offer both efficiency and genuine care. We’re always here for you, so feel free to reach out if you need anything else! Thank you for selecting my agency, saying such kind words about your experience with Joseph and welcome back to State Farm! Don Haneline, Agent "
M Guyette
June 11, 2025
5
out of
5
rating by M Guyette
"Joseph help set me up with home and auto insurance for my upcoming move to Florida. Really appreciate his responsiveness and professionalism during this process. I would recommend State Farm in this office in particular to anyone looking for insurance needs."
We responded:
"Thank you for your feedback! I'm glad to hear that Joseph was able to assist you with your auto and home insurance needs for your move to Florida. We appreciate your recommendation and are happy to have been of service. Welcome to the Sunshine State and thanks for choosing us! Let us know if we can help with anything else! Don Haneline, Agent"
Bruce Brandenburg
June 11, 2025
5
out of
5
rating by Bruce Brandenburg
"Allyson at Don Haneline State Farm helped me save money after AAA raised their rates and made replacement coverage separate! Very professional , attentive and followed thru on all aspects since I changed a few days before due date."
We responded:
"Bruce thank you for the kind words about Allyson and how well she assisted you. It's wonderful to read your glowing 5 Star Google Review! I am so happy to have you back at our office. We are looking forward to working with you for many years to come. Please do not hesitate to let us know if we can assist in any way. Don Haneline, Agent"
mark conrad
June 10, 2025
5
out of
5
rating by mark conrad
"I feel I had fast and very professional service"
We responded:
"Thank you, Mark! I'm happy to know you experienced fast and professional service with us. Thank you for sharing your experience with others. We are here to help with any of your insurance needs! Don Haneline, Agent "
Sherri Roberts
June 10, 2025
5
out of
5
rating by Sherri Roberts
"Doug was the best!! Very helpful in getting us safe and reasonable insurance coverage. I highly recommend calling and speaking with him 😀"
We responded:
"Thank you for your review, Sherri! I'm happy to hear that Doug was able to assist you with finding the right insurance coverage for your and your family. Your recommendation means a lot to us, thank you for the 5 🌟 Review! If you ever have more questions or need further assistance, feel free to reach out! Don Haneline, Agent"
Taiger Ash
June 5, 2025
5
out of
5
rating by Taiger Ash
"Thank you very much Alison for your professional work. I recommend it to everyone!"
We responded:
"Thank you, Taiger! I'm happy to hear that Alison's professionalism made a positive impact. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with! Don Haneline, Agent"
Arina Ashretova
June 5, 2025
5
out of
5
rating by Arina Ashretova
"I’ve been helped by Allyson twice in this location and she is a very good worker. Does everything accurately and precise"
We responded:
"Hello Arina, receiving a 5-star review from you is extremely rewarding. I'm happy to hear that Allyson has been able to assist you so effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you! Don Haneline, Agent"
Lamb Brooke
June 5, 2025
5
out of
5
rating by Lamb Brooke
"This State Farm team is excellent. Don helped me when I was setting up from TN to FL. He made the experience seamless. Recently, Doug has been very prompt, helpful, thorough, and efficient. I have been looking at my auto policy, and I also have a new licensed driver in my home-our son is 16. Doug is helping me navigate the insurance side of this and if making that side of the transition very easy, straightforward and a smooth process."
We responded:
"Thank you, Brooke, for your wonderful feedback and 5 Star Review! I'm happy to hear that we have been able to assist you effectively with your transition and insurance needs. It's great to know that Doug is making the process of adding a new driver to your policy smooth and straightforward. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help! Don Haneline, Agent"
M.M
June 5, 2025
5
out of
5
rating by M.M
"Don and Allyson from State Farm have been very kind in assisting us and made us feel heard, I was very pleased by their services, and I highly recommend them to anyone seeking insurance from State Farm. Sincerely Marcia C M. You won't be disappointed ✨️"
We responded:
"Thank you for your wonderful feedback, Marcia! I'm happy to hear that we made you feel heard and provided the assistance you needed. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out! We're grateful for your feedback and hope to have the pleasure of serving you again soon. Don Haneline, Agent"
Renee M
June 4, 2025
5
out of
5
rating by Renee M
"Best agent and office staff I’ve ever encountered! All my questions are answered in a timely manner and Doug is always more than helpful in every situation!!"
We responded:
"Melanie, thank you for updating your comments on your previous 5 ⭐️ review. Still thrilled to hear Joseph is as wonderful as ever! - Don Haneline - State Farm Insurance Agent - Saint Johns FL. "
Shay Smith
June 3, 2025
5
out of
5
rating by Shay Smith
"Excellent communication and great customer service I’m very pleased 🙂"
We responded:
"Thank you for your review, Shay! I'm happy to know that you appreciated our communication and customer service. Your satisfaction is important to us. Let us know if there's anything else we can assist you with! Don Haneline, Agent"
April Thompson
June 2, 2025
5
out of
5
rating by April Thompson
"Doug was so helpful today and answered my questions quickly. He notified me as soon as he completed my request. Very good experience!"
We responded:
"April, thank you for your review! I'm happy to hear that Doug was able to assist you so efficiently and provide a great experience. We appreciate your feedback and are always here to help. Thanks for choosing us! Don Haneline, Agent"
Mojy Shourideh
May 29, 2025
5
out of
5
rating by Mojy Shourideh
"Joseph and his team at State Farm are always ready to help in a respectful and professional manner."
We responded:
"Mojy, thank you for your feedback! I'm happy to hear that Joseph and the team have been respectful and professional in assisting you. We appreciate your kind words and your trust in us. Let us know if we can help with anything else! Don Haneline, Agent"
Kelly Arsenault
May 29, 2025
5
out of
5
rating by Kelly Arsenault
"Updated!!! **** The end of this review was written and I forgot to submit it. I needed to update and get some documents sent to me after purchasing a new vehicle and trading in my other vehicle. I had the pleasure of speaking with the follow three account specialists. Joseph, Allison, and Doug. Every single one of them have excellent customer service skills. They all listen to what is needed and do a great job of getting what is needed done in a quick manner. They are all very plesant to speak to and I would highly recommend this office due to having the nicest and most helpful staff. It is great bring able to know that I can always get great service and what I need from them. THANK YOU !! Don should be proud to have such a amazing group of people representing his office and name. ⭐️⭐️⭐️⭐️⭐️***** I Had the pleasure of speaking with Joseph today. He not only listened to what I was asking for but he also came thru. He was able to help me with my mother in laws policy and able to save a impressive amount of money for her car insurance. We have been with Don for many years and have been extremely satisfied."
We responded:
"Thanks for your review Kelly and sharing about your experience with Joseph. I am glad he was able to listen and assist you today. Have a wonderful weekend! - Don Haneline - State Farm Insurance Agent - Saint Johns, FL"
Reid McDaniel
May 23, 2025
5
out of
5
rating by Reid McDaniel
"The team here are great! When I was in an accident they walked me through the whole process. Doug and Don answered all my questions and followed up multiple times to make sure I was ok."
We responded:
"Reid, thank you so much for your kind words! I'm really glad Doug and I could assist you during such a stressful time. It's great to know that our efforts to keep you informed and supported made a difference. If you ever need anything else, don't hesitate to reach out. We're always here to help! Don Haneline, Agent #insurewithdon #donfromstatefarm"
Gina Hansen
May 22, 2025
5
out of
5
rating by Gina Hansen
"Doug responded in less than 12 hours and helped me get my account settled. Don Haneline State Farm always provides excellent customer service. Their team is responsive, professional, and reliable—highly recommend!"
We responded:
"Gina it's been great 6 years and 5 months having you as a customer! 😀 Thanks for the kudos to Allyson, the Five Star Review and being with us for such a long time. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Jeff Althouse
May 14, 2025
5
out of
5
rating by Jeff Althouse
"The staff member (Joseph)was great, he was very clear in explaining my policy and helpful with another minor issue."
We responded:
"Thanks for the 5 Star Review Jeff! - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Jule Miller
May 14, 2025
5
out of
5
rating by Jule Miller
"The staff in Don Haneline’s State Farm office are by for the most knowledgeable, polite & professional staff I have ever dealt with. They can always answer my questions and help when I need it!"
We responded:
"Thank you, Jule, for your wonderful feedback! I'm glad to hear that my team has been able to assist you with professionalism and knowledge. We're always here to help with any questions or needs you may have. Don't hesitate to reach out anytime! Don Haneline, Agent #insurewithdon"
Krysta Jamele
May 9, 2025
5
out of
5
rating by Krysta Jamele
"Doug is an absolute pleasure to work with, he took the time to walk me through each step and understanding the difference with state to state and how to protect myself and my family from the 1/4 uninsured motorists. I will absolutely do business with them again!"
We responded:
"We are so happy to hear this Krysta! It's wonderful to hear that you appreciated the quality and professionalism of our team. I think Doug is a pleasure to work with too! We're thrilled to hear about your positive experience and are committed to maintaining the highest standards. We hope to have the opportunity to serve you again. Don Haneline, Agent #insurewithdon"
Alex Leach
May 2, 2025
5
out of
5
rating by Alex Leach
"Called to transfer my current policy from the old vehicle to a new one and it was very quick and very easy. Allyson at Dom Haneline state farm took care of me and provided yet another seamless experience and I enjoyed talking with her. 11/10 experience. Great Job!!!!"
We responded:
"Thank you, Alex, for sharing your experience! I'm glad to hear that Allyson made the process of transferring your policy smooth and enjoyable. We appreciate your kind words and are here to assist with any future insurance needs. Feel free to reach out anytime. Your review made our day! We can't wait to have the opportunity to serve you again soon. Don Haneline, Agent #insurewithdon"
Bryan M
May 1, 2025
5
out of
5
rating by Bryan M
"Allyson, Joseph and Doug Provide quick and efficient service. I wish the pricing was better, but they are really good at handling last minute requests even if it’s minutes before closing on a Friday. Love the positive attitudes!"
We responded:
"Thank you, Bryan, for sharing your experience! I'm happy to hear that Allyson, Joseph, and Doug provided quick and efficient service, especially with last-minute requests. We appreciate your feedback on pricing and are always here to assist with any questions or needs you may have. Your support means a lot to us! Don Haneline, Agent #insurewithdon"
Ahmet Candan
April 24, 2025
5
out of
5
rating by Ahmet Candan
"Great job...As always. Very helpful."
We responded:
"Thank you for the 5 ⭐️! I am glad all your questions were answered. "