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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carol Rogert

November 21, 2025

5  out of  5
rating by Carol Rogert
"For the second time, I worked with Allyson at this agency. She was friendly, asked the right questions and insured I got the right coverage to suit my needs. Highly recommend!"
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Dave Gaylord

November 18, 2025

5  out of  5
rating by Dave Gaylord
"Allyson in the office was amazing. Very cordial with great attention to detail. She asked me many questions and we discussed multiple coverage scenarios before she put together the perfect policy for my needs. No more, no less. She was very knowledgeable and responded on the first call or email each time. I've been with State Farm for 40+ years and Allyson is one of the best that I've dealt with."
We responded:
"Hi Dave! I am blown away with your praise for Allyson. 40+ years with State Farm is a long time and for your experience with her to be one of the best, I am thrilled! Thank you for sharing your experience and leaving us a 5🌟 review! Don Haneline, State Farm Agent"
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Mizz Style

November 6, 2025

5  out of  5
rating by Mizz Style
"I typically work with Joseph. Joseph at Don Haneline’s office is always quick to help, knowledgeable, friendly, and patient! Thank you team."
We responded:
"We’re glad to hear how Joseph has been able to help you with your coverage needs! He is a key part of our team, and we value your feedback on how well he is able to assist you. Thank you for choosing us as your coverage provider!"
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Steve Balltrip

November 5, 2025

5  out of  5
rating by Steve Balltrip
"Great service. Allyson is very knowledgeable and answered all my questions. She has made our transition seamless!"
We responded:
"Hi Steve Thanks for your five star review and kind words about Allyson. It is great to see she helped make your transition seamless and was able to answer all of your questions. Don Haneline, State Farm Agent"
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Christy Andrew Glenn

November 5, 2025

5  out of  5
rating by Christy Andrew Glenn
"I had a couple of questions, name, change, minor fender bender with someone else, contacted Doug, he was very helpful and helping me come to a resolution. He’s a great asset"
We responded:
"Wow, thank you for sharing your positive experience, Christy! We are thrilled to hear that Doug and our team were able to efficiently resolve your billing concerns during your car insurance transfer from Georgia to Florida. Providing seamless service and quick resolutions is our priority, and we appreciate your kind feedback. We look forward to continuing to meet your insurance needs in the future. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
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Amy Woodward

November 3, 2025

5  out of  5
rating by Amy Woodward
"Joseph is amazing. Very helpful and friendly."
We responded:
"Amy, thanks for sharing such nice things about Joseph. Over his time with my agency he consistently receives comments just like this. Thank you also for leaving us a 5🌟 review. Don Haneline, State Farm Agent"
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718 TaxServices

October 31, 2025

5  out of  5
rating by 718 TaxServices
"Doug was great. When I called in Friday morning Doug provided phenomenal service. He was quick to answer my questions and sent me info expediently via text. Awesome customer service. Thank you, Angelina J K."
We responded:
"Hi Angelina! Thanks for the shout out to Doug for phenomenal service he provided. I am happy to see how quickly he was able to help you with your request. We appreciate you and are grateful for your Five Star Google review! Don Haneline, State Farm Agent"
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Rachel Moore

October 30, 2025

5  out of  5
rating by Rachel Moore
"Such great service! Allyson and Mary are great. Would highly recommend! And Doug is a great addition to the team! Very down-to-earth and friendly."
We responded:
"Thanks for updating your review Rachel and thanks for your loyalty to my Agency and State Farm. I agree, Doug has been a great addition to the team! Don Haneline, State Farm Agent Thank you for the wonderful review, Rachel! Allyson & Mary are fantastic assets to our team and we’re happy to hear they were able to help you with your insurance needs."
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Chris Kicklighter

October 30, 2025

5  out of  5
rating by Chris Kicklighter
"Needed liability insurance for an event. I spoke with Joseph and Doug during the process and they made everything easy for me and both are a pleasure to work with."
We responded:
"Thanks Chris! We appreciate you sharing your experience with Joseph and Doug, for your five star review and for your continued loyalty as a customer. We appreciate you! Don Haneline, State Farm Agent"
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Valerie Costello

October 27, 2025

5  out of  5
rating by Valerie Costello
"Wonderful customer service! Very patient, answered all my questions clearly, and very quick to respond. Was able to lower both our home and auto insurance. Great experience!"
We responded:
"Hi Valerie! Thanks for your kind words and giving us a 5⭐️ review. I am glad to read that we were able to assist you with bundling your home and auto insurance with my Agency and State Farm. I am also thrilled to see you had a great experience. Don Haneline - State Farm Insurance Agent, St Johns, FL"
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Charles Wilson

October 7, 2025

5  out of  5
rating by Charles Wilson
"I had a question about my homeowners insurance and Doug was extremely helpful in getting the information that I needed. A big thank you to Doug!!"
We responded:
"Charles thank you for your 5 Star review! I am glad to read how extremely helpful Doug was in getting you the information you needed. Please do not hesitate to reach out in the future, we are always happy to help! Don Haneline - State Farm Insurance Agent, St Johns, FL"
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Natalie Silva

October 7, 2025

5  out of  5
rating by Natalie Silva
"Very fast and things were done in a timely manner"
We responded:
"Natalie, we're pleased to hear you had a 5-star experience with our team! Your satisfaction with our service is our top priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. Thank you! - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
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Victor Grover

October 2, 2025

5  out of  5
rating by Victor Grover
"Dear Allyson Miller, Thank you for your professionalism and support. I truly appreciate the kindness you’ve shown throughout this process. I am more than happy to share this positive feedback and help highlight the excellent service you’ve provided."
We responded:
"Hi Victor! Thanks so much for your five star review and your kind words about Allyson. I am glad to see how professional she was and the excellent service she provided. Don Haneline, State Farm Agent"
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Michele Sahdala

October 1, 2025

5  out of  5
rating by Michele Sahdala
"Every time I interact with your office it’s pleasurably and an infinitive discussion. I had the pleasure of speaking with Doug this week and as always he provided me with the information I needed. Thank you Doug, I appreciate you!!"
We responded:
"Michele, we’re glad to hear how Doug was able to help you with your coverage needs! He is a key part of our team, and we value your feedback on how well he was able to assist you. Thank you for choosing us as your coverage provider!"
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Kim Showalter

September 29, 2025

5  out of  5
rating by Kim Showalter
"Doug @Don State Farm Agency! Made me feel very comfortable while making a hard decision this afternoon. Happy Monday!"
We responded:
"Thanks so much for your 5 Star review Kim. I am glad to hear that Doug provided great service and gave you a level of comfort during your insurance decision. Thank you for taking time to share about your experience, it means so much to all of us! Don Haneline - State Farm Agent"
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Bobby Blood

September 29, 2025

5  out of  5
rating by Bobby Blood
"Great service! Very responsive to questions, knowledgeable, and customer focused. Highly recommend for any insurance you need. Doug made quick work of my policy change, super impressed!"
We responded:
"Thanks for updating your review Bobby! Hard to believe it's been 7 years, wow time flies. We appreciate your continued support over the years and are looking forward to working with you and your family for many more to come! Don Haneline - State Farm Agent Robert I’m thrilled to see that you are happy with our service. Thank you so much for your 5 Star Review! We appreciate you sharing your experience with others."
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Lisa Campbell

September 24, 2025

5  out of  5
rating by Lisa Campbell
"Doug was very helpful."
We responded:
"Lisa, thank you for your comments about Doug! I'm happy to see he was able to assist you effectively. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you! Don Haneline - State Farm Agent "
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Amy Barron

September 23, 2025

5  out of  5
rating by Amy Barron
"So thankful to come across this kind & helpful team. You’ll notice immediately how different they are when they go above and beyond for you. Big time shoutout to Doug & Joseph A+ for outstanding customer care 🫶🏼"
We responded:
"Amy! Thanks for updating your review from a few years ago. I am thrilled to see we are still making a difference and you appreciate the help Doug & Joseph have provided. Thanks for making my day with your review! Don Haneline - State Farm Agent Amy thank you so much for taking time to leave us a 5 Star Google Review! We have really enjoyed helping you the past few year, thank you for the kind words!"
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Rennard

September 22, 2025

5  out of  5
rating by Rennard
"Thank you Allyson.. you were extremely helpful & professional."
We responded:
"Rennard, thank you for your kind words! Allyson and the rest of our team are dedicated to providing professional and helpful service. If you have any more questions or need further assistance, please feel free to reach out anytime. Thanks for choosing us! Don Haneline - State Farm Agent"
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Eddie Cabrera

September 18, 2025

5  out of  5
rating by Eddie Cabrera
"Great customer service 👏 👌 👍"
We responded:
"Thanks for the 5 ⭐️ review and also the 👏👌👍! They are all firsts! 😂"
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Alka Patel

September 18, 2025

5  out of  5
rating by Alka Patel
"Allyson has been a great help in answering many of my questions since insurance details can be confusing."
We responded:
"Thank you for your positive review Alka! I am happy to see that Allyson has been able to assist you with your questions. We work to make insurance details as clear as possible. If there's anything else you need, feel free to reach out! Don Haneline - State Farm Agent"
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armando reyes

September 12, 2025

5  out of  5
rating by armando reyes
"Great customer service and support from Alison and Don . Helping me save money thanks ."
We responded:
"Thank you so much for leaving us a 5 Star review! I am happy to hear Allison was able to help you save some of your hard earned money! - Don Haneline - State Farm Insurance Agent - St. John’s FL"
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Jackie Roberts

September 12, 2025

5  out of  5
rating by Jackie Roberts
"9/12/25 - Today, and the past couple of weeks, I’ve been speaking to Allyson requesting auto and home quotes. She was always very responsive, knowledgeable and a pleasure to work with. She was willing to make any adjustments I requested and made the whole process seamless and worry-free. I really appreciate that as I have many things I’m juggling and trying to get accomplished right now. Not having to worry about my insurance needs and knowing Allyson and the State Farm team have me covered is priceless! Thank you Allyson! Joseph was great to speak to today. I appreciate my State Farm team proactively reaching out to me to share an upcoming increase to my policy so it didn’t catch me off-guard. Although no one wants to hear that kind of news, it’s inevitable at times. Joseph shared the details - the amount, the reasons, the facts as he knew them and was knowledgeable to answer all my questions - and he did so with an empathetic heart which I appreciated. Thank you Joseph!"
We responded:
"Thank you, for sharing your experience Jackie! I'm happy to hear that Allyson and Joseph provided such excellent service. It's great to see how they both were able to assist you in different ways but they both lead to a positive experience. Our team is dedicated to ensuring you feel supported and informed. If there's anything else we can assist you with, please don't hesitate to reach out! Don Haneline - State Farm Agent"
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CAROLYN Shinn

September 12, 2025

5  out of  5
rating by CAROLYN Shinn
"Friendly. Fast. Helpful."
We responded:
"Thank you, Carolyn for your five star google review! I'm happy to know you found our service friendly, fast, and helpful. Your satisfaction is important to us. Let us know if there's anything else we can assist you with! Don Haneline - State Farm Agent"
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Kenneth Valk

September 6, 2025

5  out of  5
rating by Kenneth Valk
"Just moved into Florida and needed to get a FL policy for my car. Allyson quickly got my policy set up with the limits I wanted and made sure I understood how Florida's stacked/unstacked UM coverage works. Very happy with the service from Allyson and the Don Haneline team."
We responded:
"Welcome to Florida Kenneth! I am glad to hear that Allyson was able to assist you with setting up your auto insurance policy and explaining some of our unique coverage options. We are happy to have you with us and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you! Don Haneline - State Farm Agent"