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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bradley S

Bradley S

April 16, 2025

5  out of  5
rating by Bradley S
"Working with Doug has been great! Very professional, kind, and courtesy. They make the process of updates or policy changes very smooth."
We responded:
"Hello Bradley - It is great to hear about your experience with Doug and that the process was a smooth one! Thank you for leaving us a 5 ⭐️ review. - Don Haneline - State Farm Insurance Agent - Saint Johns, FL"
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Brandie Rickets

April 15, 2025

5  out of  5
rating by Brandie Rickets
"Had a great and informative conversation when adding my son to our insurance. Doug offered sound advice and options to reduce rates. I appreciated his expertise."
We responded:
"Thank you for taking a moment to leave us a review Brandie. I am happy to read that you had a five star experience with Doug. Good advice and options are always a win-win! Have a wonderful day. - Don Haneline - State Farm Insurance Agent - Saint Johns, FL"
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Ahmet Candan

April 11, 2025

5  out of  5
rating by Ahmet Candan
"Great job... answered all my questions and was very helpful"
We responded:
"Thank you for the 5 ⭐️! I am glad all your questions were answered. "
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Angelica Cruz

April 9, 2025

5  out of  5
rating by Angelica Cruz
"I was extremely pleased with Don’s team. Firstly, their follow up is extremely thorough. Allyson was great at following up with me every 6 months over the course of 2 years to ensure I was getting the best rates. When we were able to accomplish that, she was not only kind but totally professional and made sure I had everything needed as well as explained things thoroughly. I fell behind between work and home life and forgot to sign some paperwork. Doug was so kind when texting me to gently remind me and when I called needing further explanation of the documents to properly understand them, he was not only professional and courteous but extremely patient with my many questions and call backs. I’m so glad to be with statefarm again and grateful for this team’s professionalism, timeliness, courtesy, politeness and overall genuine good demeanor. Thank you team!"
We responded:
"Hi Angelica, I can’t tell you how nice it was to ready your review! Thank you for being so detailed with everything you mentioned and sharing it on Google. The experience you had is exactly what I hope everyone that interacts with my agency has. I am so glad you are back with us at my State Farm Agency. I hope we are able to assist you for many many years to come with all your insurance needs. - Don Haneline - State Farm Insurance Agent - Saint Johns, FL"
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Keith Fechtig

April 9, 2025

5  out of  5
rating by Keith Fechtig
"I had a mater that had to addressed promptly and Doug handled it swiftly and professionally. I highly recommend Don Haneline’s office to handle your insurance needs"
We responded:
"Thank you for your 5 Star review Keith. I am happy to hear that Doug was able to help you get your issue handled quickly. Thank you for also recommending my Agency, I truly appreciate it! Have a wonderful day! - Don Haneline - State Farm Insurance Agent - Saint Johns, FL"
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John Hirsch

April 9, 2025

5  out of  5
rating by John Hirsch
"Allyson did great going over all of my policies and options."
We responded:
"I am happy to hear Allyson did a great job going over all of your policies and was able to give you some options. Thank you John for taking the time to tell us about it and leave us a Five ⭐️ google review! - Don Haneline - State Farm Insurance Agent - Saint Johns, FL "
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Harriet Roney

April 8, 2025

5  out of  5
rating by Harriet Roney
"I was trying to rent a U-Haul and forgot my insurance card and all I had to do is make a quick call to their office , they answer right away and I’m seconds they sent me via text what I needed … they are Amazing !!!!"
We responded:
"Harriet thanks so much for sharing about your experience today! I am glad we were able to help you get what you needed quickly. Remember to lift with your legs and not your back! LOL - Don Haneline - State Farm Insurance Agent - Saint Johns FL"
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andrew fatica

April 4, 2025

5  out of  5
rating by andrew fatica
"Allyson provided service I did not think existed in this industry. She was able to get my business insured (from first phone call to insurance binder) in 20 minutes. Knowledge, service, pricing - all top notch. Would give 10 stars if possible"
We responded:
"10 ⭐️’s! Wow thanks Andrew! I am so glad Allyson was able to help. Thank you for taking the time to share your experience. - Don Haneline - State Farm Insurance Agent - Saint Johns, Fl"
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Sumi Praveen

April 4, 2025

5  out of  5
rating by Sumi Praveen
"Allyson is really good in taking care of customers. She gave very useful advice which ended up a great savings in my auto & home insurance policies. If you are shopping for Auto / Home policies, don’t miss to get a quote from Don Haneline agency."
We responded:
"As a customers who has been with me since almost the beginning of my agency back in 2017 I really appreciate you, Sumi and your family. Praveen, I genuinely appreciate have long you have been with my Agency and given us the opportunity to help with your insurance! I also appreciate the feedback on Allyson and how helpful she has been. Thank you so much for your kind words, 5 Star Google Review and your loyalty to my Agency and State Farm. Here’s to another 8 years together! - Don Haneline - State Farm Insurance Agent - Saint Johns FL"
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Deborah Lamb

April 3, 2025

5  out of  5
rating by Deborah Lamb
"Doug was really efficient and helpful with providing me all the info I needed to make a well informed decision on a new policy. Thank you for your time and assistance."
We responded:
"Hello Deborah, I am thrilled to hear how efficient and helpful Doug was! Thank you for the feedback and your FIVE STAR Google Review! Have a wonderful day! - Don Haneline - State Farm Insurance Agent - Saint Johns FL"
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Ed Holmes

April 2, 2025

5  out of  5
rating by Ed Holmes
"Doug at Don Haneline State Farm was very helpful today in navigating the process of removing one of my granddaughters from my auto policy and beginning the process of adding the my other granddaughter who currently has a learners permit."
We responded:
"Thank you, Ed, for your positive feedback! We are delighted that our staff provided excellent service during the setup process and that you found our rates to be excellent. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
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Melanie Renee

April 1, 2025

5  out of  5
rating by Melanie Renee
"I haven’t had any issues whatsoever. Joseph has been wonderful!"
We responded:
"Melanie, thank you for updating your comments on your previous 5 ⭐️ review. Still thrilled to hear Joseph is as wonderful as ever! - Don Haneline - State Farm Insurance Agent - Saint Johns FL. "
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Fern Benitez

March 31, 2025

5  out of  5
rating by Fern Benitez
"I have home and auto with Don Haneline. The few times I have called the office, my call and questions are always answered quickly and professionally. Nice to call and speak to a person which was Joseph today. Never rushed and always courteous."
We responded:
"Thank you for taking a moment to share about how quickly and professionally my State Farm Insurance Agency is able to help you Fran! I appreciate the kind words and the 5 ⭐️Google Review as well. Have a wonderful day! - Don Haneline - State Farm Insurance Agent - Saint Johns FL"
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Kelly Arsenault

March 28, 2025

5  out of  5
rating by Kelly Arsenault
"Had the pleasure of speaking with Joseph today. He not only listened to what I was asking for but he also came thru. He was able to help me with my mother in laws policy and able to save a impressive amount of money for her car insurance. We have been with Don for many years and have been extremely satisfied."
We responded:
"Thanks for your review Kelly and sharing about your experience with Joseph. I am glad he was able to listen and assist you today. Have a wonderful weekend! - Don Haneline - State Farm Insurance Agent - Saint Johns, FL"
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John Paolo Anunciacion

March 25, 2025

5  out of  5
rating by John Paolo Anunciacion
"I met Don I already been with another agent and company for long time. Curious of what might have been he educated me not just quote me. Not only I save more but I got better coverage than what I have before. If you need an insurance agent that cares call Don. He add piece of mind and allows me to sleep better at night knowing I am well insured. Don is trusted and reliable. 5 years later update: I am still client of Don and his office. I do Auto, Home and Umbrella policy with them oh yes also life policies. They always call and check on you and find ways for you to save money. Just like my call today with one of Don's staff Doug Nesmith. Very attentive and caring. Just like Don they want what is best for you not what is just best for StateFarm. I highly recommend this agency."
We responded:
"Glad to hear we are still doing a great job for you 5 years later JP. I love hearing how Doug came through for you. I couldn’t do it by myself, it takes a great team and I think mine is wonderful! Here’s to another 5 years! 😀 - Don Haneline - State Farm Insurance Agent - Saint Johns, FL"
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Brenda Duarte

March 25, 2025

5  out of  5
rating by Brenda Duarte
"State Farm on Race Track Rd, Dan Haneline Agency has an employee named Doug who has helped me on numerous occasions for several years however, on 3-13-25 was of great stress, as I was rear ended. Doug gave great detailed information that was needed before being asked, very informative,professional. An absolute pleasure to do business with!"
We responded:
"Brenda I am so sorry to hear about your accident, I hope you and everyone involved were not injured. I am glad to see what a big help Doug was on the day you needed us most. Thanks for taking time to give us a Five Star review on such a stressful day, it really means so much to us! - Don Haneline - State Farm Insurance Agent - Saint Johns, FL"
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Linda Pingitore

March 24, 2025

5  out of  5
rating by Linda Pingitore
"Allyson is always a pleasure to talk to and is very informative."
We responded:
"Hello Linda and thank you for leaving us a five star google review! I also appreciate the feedback on your experience with Allyson. Have a wonderful day! - Don Haneline - State Farm Insurance Agent - Saint Johns FL"
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Michael Dent

March 24, 2025

5  out of  5
rating by Michael Dent
"Allyson was great in helping me with my auto glass claim! She is a great asset to your team!"
We responded:
"Thank you, Michael! We are fortunate to have hard-working team members, like Doug, who do their best for our customers. Thank you for trusting us with your coverage needs!"
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Amanda Wylie

March 24, 2025

5  out of  5
rating by Amanda Wylie
"Allyson provided exceptional customer service today. Updating my vehicle info took minutes to do and was super easy. Easiest thing I did all day!"
We responded:
"Thank you Amanda for your 5⭐️ review and kind words about Allyson. I am really glad to hear insurance was the easiest part of your day. 😀 - Don Haneline - State Farm Insurance Agent - Saint Johns, FL"
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Denny Chance

March 17, 2025

5  out of  5
rating by Denny Chance
"Allyson was very efficient and professional."
We responded:
"Thanks for the nice words about Allyson and Five Star review Denny! We love getting feedback and appreciate you taking the time to share. - Don Haneline - State Farm Insurance Agent - St. John’s, FL "
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Luke Mitchell

March 17, 2025

5  out of  5
rating by Luke Mitchell
"Doug was really helpful and informative whilst renewing our car insurance policy."
We responded:
"Thanks for sharing about your experience with Doug and leaving us a 5 Star review Luke! Don Haneline - State Farm Insurance Agent - St. John’s, FL"
Profile photo of Brian Jobe

Brian Jobe

March 17, 2025

5  out of  5
rating by Brian Jobe
"Doug was very helpful in getting the correct coverages for all of our vehicles. He made the process very simple and quick."
We responded:
"I am glad to hear how efficient Doug was in helping you Brian. Thanks so much for sharing and giving us a 5 ⭐️ google review! Don Haneline - State Farm Insurance Agent- St. John’s, FL"
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Mark .s

March 13, 2025

5  out of  5
rating by Mark .s
"Dealing with Allison is always a pleasure. Questions and concerns resolved instantly."
We responded:
"Mark thank you so much for your kind words regarding Allyson! Also, thank you for your Five Star review. We truly appreciate your business and enjoy helping you with your insurance. - Don Haneline - State Farm Insurance Agent - St. John’s, FL"
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Not Blake Last Name Redacted

March 11, 2025

5  out of  5
rating by Not Blake Last Name Redacted
"This group is a pleasure to work with. Every employee here treats me with the upmost respect and provides top notch service. Most recently spoke with Doug to make some adjustments to an old policy. Quick clear communication, politeness, understanding, explanation of policies - you name it, they deliver a 5 star experience. (FYI I hate insurance companies and these guys make me forget that)."
We responded:
"Thanks for the review and Five Star rating Blake! I am really happy to hear how you enjoy working with everyone and about your most recent interaction with Doug. I am also happy to hear we've given you a nice case of insurance amnesia! 😂 - Don Haneline - State Farm Insurance Agent - St. John’s, FL"
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armando reyes

March 11, 2025

5  out of  5
rating by armando reyes
"Great customer service and support from Alison and Don . Helping me save money thanks ."
We responded:
"Thank you so much for leaving us a 5 Star review! I am happy to hear Allison was able to help you save some of your hard earned money! - Don Haneline - State Farm Insurance Agent - St. John’s FL"